Privacy Policy

Last updated: November 25, 2024

At Luvia ("we," "our," "our company"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share personal information provided by users and visitors of our services.

If you have any questions or require further information about our privacy practices, please contact us at contato@useluvia.com.

Information We Collect

  • When Using Our Services: Data you provide directly (e.g., name, email, account information) and information gathered through integrations authorized by you (e.g., Facebook, Instagram).
  • When Interacting With Us: Content of messages sent via contact forms, emails, or chats.
  • Technical and Usage Data: IP address, browser type, operating system, access date/time, and browsing behavior on our website.
  • Cookies: We use cookies and similar technologies to enhance your experience. Please refer to our cookie policy for further details.

How We Use Your Information

  • To operate, maintain, and provide our services.
  • To respond to support requests or other communications.
  • To process payments (when applicable).
  • To improve our services, features, and security.
  • To comply with legal and regulatory obligations.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your data under the following circumstances:

  • Service Providers: With third-party companies that assist in operating our services, such as payment processors and data storage providers.
  • Legal Authorities: To comply with legal obligations or respond to lawful requests.
  • Business Transfers: In case of mergers, acquisitions, or asset sales, your information may be transferred to the new entity.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Accessing, correcting, or deleting your data.
  • Requesting information about how your data is being used.
  • Withdrawing consent for data processing (where applicable).

To exercise these rights, please contact us at contato@useluvia.com.

Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

International Data Transfers

Your data may be processed outside your country of residence in compliance with applicable data protection laws. We ensure that such transfers adhere to appropriate safeguards to protect your information.

Children's Information

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us so we can remove it.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and will take effect as soon as they are published.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contato@useluvia.com.